Work For Us

We are a small business with big ideas fuelled by a great crew. As we grow we need you to grow with us. We offer the following benefits to all our staff at Flybubble:

  • Staff discount on equipment, software and services
  • Access to demo equipment
  • Develop in-depth knowledge of freeflight and equipment
  • Exclusive dealer-only invites from our brands
  • Regular social events (local area only)
  • Pension scheme

All our vacancies are listed on this page. If you think you fit the role, please submit your CV and a covering letter explaining why you feel you are the right person for the role to jobs@flybubble.com. We look forward to receiving your application.

Vacancies


Work for Flybubble as an Office Supervisor

Office Supervisor

  • Post responsible to: Sales Director
  • Job Type: Full-time, permanent, Monday to Sunday (5 days per week)
  • Location: Head Office in East Sussex, England, United Kingdom
  • Salary: £18-23k + perks
  • Start Date: ASAP
  • Application closing date: 06/01/2020

Job Purpose

Managing our customer sales and support, managing sales & purchase orders, payments & invoicing, and overseeing the operation of our busy office.

Key Accountabilities & Primary Responsibilities

Customer Service, Sales & Support

  • Managing customer and dealer sales enquiries from various channels including email, telephone and face-to-face.
  • Providing equipment buying advice for customers and dealers
  • Handling payments online, telephone and face-to-face
  • Managing customer feedback, returns, and exchanges
  • Managing customer appointments
  • Supporting and complementing the sales team

Distribution

  • Processing orders from customer to courier
  • Managing collections & deliveries
  • Coordinating equipment servicing and repairs with third-parties
  • Collecting packages from local depot using transport provided
  • Managing warehouse inventory

Purchasing

  • Managing purchase orders
  • Managing stock levels and forecasting stock requirements
  • Liaising with suppliers, customers and dealers
  • Managing price changes
  • Maintaining supplier and dealer terms and conditions

Administration

  • Supervising office services by organising operations and procedures
  • Coordinating staff in order to meet operational requirements
  • Managing and updating online and in-house information systems
  • Maintaining and developing new operations and procedures
  • General office duties such as filing, data inputting and manipulating various data, images and file formats
  • Managing office supplies and procurement
  • Documenting processes and publish to our knowledge base

Bookkeeping

  • Managing customer, dealer and supplier payments
  • Managing invoices for customers, dealers and suppliers
  • Managing online payment systems
  • Liaising and preparing information for accountants
  • Recording financial transactions
  • Paying regular bills for the company
  • Filing historical records and retrieving necessary documents as needed
  • Recording cash receipts and handling bank deposits
  • Maintaining petty cash
  • Providing administrative and clerical support as needed
  • Additional bookkeeping duties as designated by management

General

  • Opening & closing of the premises as required
  • Working closely with Company Directors, Business Development & IT Systems Support Manager, Freeflight Customer Service Manager, Marketing Manager, Website and E-commerce Developers
  • Regular reporting to the Company Directors
  • Undertake such other duties as may be agreed from time to time with the Business Development & IT Systems Support Manager and Company Directors
  • Develop in-depth knowledge of freeflight equipment, specific and general
  • Attend promotional and social events with other staff members

What we are looking for

We list our requirements with three levels of knowledge/skills: Basic (fundamentals), Good (majority of functions), Excellent (all functions).

Qualifications, Knowledge and Experience – required

  • Excellent paragliding knowledge & experience
  • Excellent English, especially written. Please do not apply if you are not fluent
  • Excellent telephone manner
  • Good Microsoft Office, OpenOffice and Google Suite knowledge
  • Good Microsoft Excel/OpenOffice Calc knowledge including formulas
  • Excellent time management, task prioritisation and planning both in a solo and team environment
  • Good IT knowledge (file management, conversion, printers, network shares)
  • Good Windows 10 knowledge (windows updates, software installs, dual screens)
  • Good problem-solving skills – able to bring solutions to the business and not problems
  • Basic physical fitness
  • Touch typing (30+ WPM)
  • Customer service experience (1+ years)
  • Clean full driving license

Qualifications, Knowledge and Experience – beneficial

  • Job experience in a similar role (1+ years)
  • Other freeflight knowledge & experience
  • Experience working in a team environment

Digital Product Catalogue Manager

  • Post responsible to: Managing Director
  • Job Type: Full-time, permanent, Monday to Friday.
  • Location: Working from home
  • Salary: £20-25k + perks
  • Start Date: ASAP
  • Application Closing Date: 13/01/2020

Job Purpose

To manage all aspects of our constantly evolving catalogue of digital products.

Key Accountabilities & Primary Responsibilities

Product Catalogue tasks
  • Monitor supplier, manufacturer and competitors for changes to their product lines, news and pricing
  • Evaluate and propose new products to be added to the catalogue
  • Collate and optimise product data, formatting and media to defined standards
  • Manage and update product prices from various sources and currencies
  • Maintain an up-to-date product catalogue using various sources and tools
  • Ensure consistent data across all catalogue management platforms
  • Manage product life cycle including products on sale and end of line
Ecommerce administrative tasks
  • General administrative tasks for ecommerce website
  • Manage all product catalogue data and related content on ecommerce website
  • Identify, report and solve issues found and if not solved, liaise with 3rd parties to obtain a solution
  • Provide reports on ecommerce activity to facilitate business decisions when required.
  • Carry out testing of website functionality as required by the business
Marketing tasks
  • Assist with ecommerce marketing and ensure that effective promotions/content are set up and run up online
  • Create SEO friendly content for email, website, and social media posts from various sources provided
  • Monitor online sales performance to ensure good standing, using Google Analytics and Google AdWords, Facebook marketing
  • Liaise with 3rd parties to provide promotional content
General tasks
  • Create, update and adhere to documented processes and publish to our knowledge base
  • Evaluate processes and suggest efficiency improvements.
  • Daily, weekly and monthly reporting to the directors of the Company
  • Manage various formats of data including import, export, conversion, backup and other data entry tasks.
  • Work closely with members of the business and 3rd parties.
  • Undertake such other duties as may be agreed from time to time by the business.

What we are looking for

We list our requirements with three levels of knowledge/skills: Basic (fundamentals), Good (majority of functions), Excellent (all functions).

Qualifications, Knowledge and Experience – required

  • Excellent paragliding knowledge & experience
  • Excellent time management, task prioritisation and collaboration
  • Excellent ecommerce catalogue management (ideally Magento CE).
  • Excellent written and spoken English
  • Excellent Microsoft Excel/OpenOffice Calc knowledge including formulas.
  • Excellent numeracy and attention to detail
  • Excellent problem-solving skills
  • Good image manipulation skills
  • Good HTML knowledge
  • Good social media platforms (Facebook, Google+, Twitter, Instagram)
  • Good Windows 10 knowledge
  • Basic Microsoft Office, OpenOffice and Google Suite knowledge.
  • Basic IT knowledge
  • Telephone/VOIP access for meetings
  • Must have own high specification computer with dual screen capability and high-speed internet access

Qualifications, Knowledge and Experience – beneficial

  • Magento CE catalogue management
  • Minimum 1 years’ experience in an ecommerce role
  • Basic Google Analytics account management.
  • Basic Google AdWords & Facebook PPC advertising account management.
  • Basic backend SEO knowledge.